Privacy Policy
Last updated: 19 May 2025
At Hadieda, we care about your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services.
By using our website (www.hadieda.co.uk), making a booking, or contacting us, you agree to this policy.
1. Who We Are
Hadieda is a creative studio offering workshops, classes, and events in Leighton Buzzard, Bedfordshire.
You can contact us at hello@hadieda.co.uk
2. What Information We Collect
We may collect and store the following personal information when you:
• Make a booking or purchase (name, email, phone number, address, payment details)
• Sign up for a newsletter or mailing list
• Contact us via email or website form
• Attend a workshop or event (including emergency contact or medical info, where relevant)
• We do not store any payment card details — all payments are securely processed by our third-party payment providers (e.g. Stripe, PayPal, Bookwhen).
3. How We Use Your Information
We only use your information to:
• Process your bookings and orders
• Contact you with important updates about your booking
• Send you optional email newsletters or promotions (if you’ve opted in)
• Understand how our website is being used and improve the experience
• Comply with legal or regulatory obligations
We do not sell or share your personal data with third parties for marketing purposes.
4. Legal Basis for Processing
Under UK GDPR, we rely on the following lawful bases to process your personal data:
• Contractual necessity – when you book a workshop or make a purchase
• Legitimate interests – for customer service, safety, and business operations
• Consent – when you sign up to our mailing list (you can unsubscribe at any time)
5. Data Storage & Security
We take appropriate steps to keep your information safe and secure, including using secure, GDPR-compliant systems to store and manage bookings.
Your data is only accessed by authorised team members and is stored for no longer than necessary.
6. Your Rights
You have the right to:
• Access the personal data we hold about you
• Request corrections to inaccurate data
• Ask us to delete your data (unless required for legal or contractual reasons)
• Withdraw consent for marketing at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, contact us at hello@hadieda.co.uk
7. Cookies & Analytics
Our website may use cookies to improve your browsing experience and help us understand how visitors use our site. You can disable cookies in your browser settings if you prefer.
We may use basic website analytics tools (like Google Analytics) to collect anonymous information about how users interact with our site. This data is not used to identify individuals.
8. Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in our services or the law. The latest version will always be posted on this page with the updated date.
Still have questions? - We’re happy to help — just email hello@hadieda.co.uk
Cookie Policy
Last updated: 19 May 2025
At Hadieda, we use cookies to help improve your experience when you visit our website (www.hadieda.co.uk). This Cookie Policy explains what cookies are, how we use them, and how you can manage them.
By continuing to browse our site, you agree to the use of cookies as described below.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, phone) when you visit a website. They help websites remember your preferences, improve performance, and provide useful analytics to the site owner.
Cookies don’t collect personal information like your name or email address unless you voluntarily provide that through a form or booking.
2. Types of Cookies We Use
We use the following types of cookies on our website:
🍪 Essential Cookies
These are required for the site to work properly — for example, to allow you to book a class or access secure pages. You can’t turn these off.
📊 Analytics Cookies
These help us understand how people use the website (like which pages are popular) so we can improve our services.
We may use tools like Google Analytics — data collected is anonymous and used for internal purposes only.
🎥 Functional Cookies
If we embed tools like videos, booking platforms or social feeds, they may use cookies to function correctly or remember your settings.
3. Managing Cookies
Most web browsers allow you to control cookies through your settings. You can:
• Delete existing cookies
• Block all cookies
• Choose which cookies to accept
Please note: disabling cookies may affect how well parts of the website work (especially booking or payment systems).
You can usually find cookie settings in your browser’s “Privacy” or “Security” section.
4. Third-Party Cookies
Some cookies may be set by third-party services we use (e.g. online booking tools, payment providers, embedded content like YouTube). We do not control these cookies directly, but you can manage them through your browser or by adjusting cookie preferences in your settings.
5. Updates to This Policy
We may occasionally update this policy if we change how we use cookies or add new features to the website. The latest version will always be available here with the updated date.
Still have questions? Feel free to contact us at hello@hadieda.co.uk
Data Protection Statement
Last updated: 19 May 2025
At Hadieda, we take the privacy and protection of your personal data seriously. We are committed to complying with UK GDPR and ensuring that all information we collect is used responsibly, stored securely, and only shared when necessary.
We collect and process personal information (such as names, email addresses, and booking details) to:
• Manage workshop bookings and payments
• Communicate with clients about sessions or changes
• Ensure safety during activities (e.g. medical info, emergency contacts)
• Maintain customer records and issue receipts
• All data is stored securely using password-protected systems, and only accessible to authorised Hadieda team members. We do not share personal data with third parties for marketing purposes.
Clients have the right to access, correct, or request deletion of their data at any time. For full details, please refer to our [Privacy Policy] (located above).
For data-related requests or questions, contact: hello@hadieda.co.uk